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Shipping/Returns

Shipping Rates:

Flat Rate Shipping within the 48 continental states:

Up to $100.00 - $10.75

$100.01 to $150.00 - $12.75

$150.01 to $200.00 - $14.75

$200.01 to $250.00 - $16.75

$250.01 to $300.00 - $18.75

$300.01 to $350.00 - $20.75

$350.01 to $400.00 - $22.75

$400.01 to $500.00 - $24.75

$500.01 to $750.00 - $27.75

$750.01 to $1000.00 - $29.75

$1000.01 to $1250.00 - $32.75

$1250.01 to $1500.00 - $40.75

$1500.00 to $1750.00 - $48.75

$1750.01 to $2000.00 - $56.75

$2000.01 to $2250.00 - $65.75

$2250.01 to $2500.00 - $73.75

$2500.01 to $2750.00 - $81.75

$2750.01 to $3000.00 - $89.75

$3000.01 to $3250.00 - $97.75

$3250.01 to $3500.00 - $105.75

$3500.01 to $3750.00 - $113.75

$3750.01 to $4000.00 - $121.75

$4000.01 to $4250.00 - $130.75

$4250.01 to $4500.00 - $138.75

$4500.01 to $4750.00 - $146.75

$4750.01 to $5000.00 - $154.75

$5000.01 to $5250.00 - $162.75

$5250.01 to $5500.00 - $170.75

$5500.01 to $5750.00 - $178.75

$5750.01 to $6000.00 - $186.76

$6000.01 to $6250.00 - $195.75

$6250.01 to $6500.00 - $203.75

$6500.01 to $6750.00 - $211.75

$6750.01 to $7000.00 - $219.75

$7000.01 and up call 1-866-966-9295 for a shipping quote.

Flat Rate Shipping within Alaska and Hawaii:

Up to $100.00 - $23.75

$100.01 to $150.00 - $25.75

$150.01 to $200.00 - $27.75

$200.01 to $250.00 - $29.75

$250.01 to $300.00 - $31.75

$300.01 to $350.00 - $33.75

$350.01 to $400.00 - $35.75

$400.01 to $500.00 - $37.75

$500.01 to $750.00 - $40.75

$750.01 to $1000.00 - $42.75

$1000.01 to $1250.00 - $52.75

$1250.01 to $1500.00 - $65.75

$1500.01 to $1750.00 - $78.75

$1750.01 to $2000.00 - $92.75

$2000.01 to $2250.00 - $105.75

$2250.01 to $2500.00 - $118.75

$2500.01 to $2750.00 - $131.75

$2750.01 to $3000.00 - $144.75

$3000.01 to $3250.00 - $157.75

$3250.01 to $3500.00 - $170.75

$3500.01 to $3750.00 - $183.75

$3750.01 to $4000.00 - $197.75

$4000.01 to $4250.00 - $210.75

$4250.01 to $4500.00 - $223.75

$4500.01 to $4750.00 - $236.75

$4750.01 to $5000.00 - $249.75

$5000.01 to $5250.00 - $262.75

$5250.01 to $5500.00 - $275.75

$5500.01 to $5750.00 - $288.75

$5750.01 to $6000.00 - $302.75

$6000.01 to $6250.00 - $315.75

$6250.01 to $6500.00 - $328.75

$6500.01 to $6750.00 - $341.75

$6750.01 to $7000.00 - $354.75

$7000.01 and up call 1-866-966-9295 for a shipping quote.

International Shipping:

Visit our eBay store for product offering with International Shipping through eBay's Global Shipping service. Click here 

Shipping Time:

In stock items ship within 48 hours of order being placed. Once order has shipped we will email a tracking number. 

Some item ship direct from the manufacturer. The time frames for delivery of items that ship from the manufacturer will vary. Most items ship with in 4 to 6 weeks, however custom orders may take longer. We will maintain communication with you as to the delivery status of your order.

Returns:

If you are not 100% satisfied with your purchase, you can return your order to us for a refund. Contact The Firefighting Depot at 1-866-966-9295 or via email at sales@thefirefightingdepot.com to receive a RMA number for your return. RMA numbers must be written on the outside of the packaging. 

  • Your item can be returned 30 days from the date your order was received.
  • DVDs or Electronic Downloads are not eligible for return.
  • Custom orders are not eligible for return unless there is a manufacturer defect. 
  • The Firefighting Depot is not responsible for items that were ordered by mistake or items that were ordered in the wrong size by the customer.
  • Returns are subject to a 15% RESTOCKING FEE.
  • Shipment mistakes made by The Firefighting Depot will be refunded at 100% provided the item(s) are returned within 30 days.
  • Items must be in the condition you received them and in original box and/or packaging.
  • The customer is responsible for shipping charges. For items you wish to exchange the item will not be shipped until return shipping is paid in full.
  • Do not send returns back to the manufacturer
  • You can expect a refund minus any shipping charges and restocking fees within 10 days of the item being received at our warehouse.

    Send returns to:

     The Firefighting Depot, 305 N. Mill St., Pontiac, IL 61764